AA Dealer Promise
Since being established in 2008, Fox Motor Company has made a strong commitment to customer satisfaction and service quality. So it made sense for us to sign up to AA's 10-point Dealer Promise. It's basically the AA's 10 Commandments of Gold Standard customer service - and we've been committed to the high standards of the Dealer Promise scheme since 2016.
- Provide a minimum of 6 months MOT on all vehicles
- Offer a road test to ensure the vehicle meets your requirements
- Hand over all essential documents including V5 registration document, MOT certificate and any available service records
- Provide a free history check on every vehicle
- Welcome any vehicle inspection by us or any other independent third party, prior to purchase
- Professionally prepare and hand over the vehicle in a good condition
- Be audited by us once a year to ensure compliance with this Dealer Promise
- Enable you to escalate issues to us and we will mediate between you and the Dealer
- The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
- All vehicles come with 12 months free breakdown cover, make sure you get covered
AA Vehicle Inspections are provided by Automobile Association Developments Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England number 1878835.