AA Dealer Promise

Since being established in 2008, Fox Motor Company has made a strong commitment to customer satisfaction and service quality. So it made sense for us to sign up to AA's 10-point Dealer Promise. It's basically the AA's 10 Commandments of Gold Standard customer service - and we've been committed to the high standards of the Dealer Promise scheme since 2016.

Dealer Promise - You're in safe hands
This Dealer has signed up to our Dealer Promise, this means you can trust this Dealer to deliver the following:
  • Provide a minimum of 6 months MOT on all vehicles
  • Offer a road test to ensure the vehicle meets your requirements
  • Hand over all essential documents including V5 registration document, MOT certificate and any available service records
  • Provide a free history check on every vehicle
  • Welcome any vehicle inspection by us or any other independent third party, prior to purchase
  • Professionally prepare and hand over the vehicle in a good condition
  • Be audited by us once a year to ensure compliance with this Dealer Promise
  • Enable you to escalate issues to us and we will mediate between you and the Dealer
  • The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
  • All vehicles come with 12 months free breakdown cover, make sure you get covered

AA Vehicle Inspections are provided by Automobile Association Developments Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England number 1878835.